Last Updated: June 13, 2025
ShopZinoo (“we”, “us”) respects your privacy. This policy explains what personal data we collect through this website and shop, how we use it, and your rights under applicable Canadian privacy law, including PIPEDA and Ontario requirements where they apply.
Data controller / organization: ShopZinoo, 23 Kimberley Ave, Toronto, ON M4E 2Z3, Canada. Email: info@shopzinoo.com · Phone: +1 416 709 2988.
1. Data we collect
– Identity and contact details: name, email, phone, billing and delivery addresses
– Order and payment metadata (payment is processed by our payment providers; we do not store full card numbers)
– Account details if you create a customer account
– Messages you send via forms, email or phone
– Technical data: IP address, browser type, device, pages viewed, and cookies (see our Cookies Policy)
2. How we use your data
– To process and deliver orders
– To communicate about quotes, delivery, returns and support
– To meet legal, tax and accounting obligations
– To improve our website and prevent fraud or abuse
– With your consent where required, to send marketing updates (you can unsubscribe at any time)
3. Legal bases / purposes
We collect and use personal information for purposes a reasonable person would consider appropriate in the circumstances: fulfilling contracts, running and securing our business, meeting legal obligations, and — where required — with consent (for example certain cookies or marketing).
4. Sharing your data
We may share data with delivery carriers, payment processors, IT and hosting providers, accountants, and manufacturers when needed for warranty support. We do not sell your personal data.
5. Retention
Order and invoice records are kept as required by Canadian tax and business law. Support emails and account data are kept only as long as needed for the purpose collected, then deleted or anonymised.
6. International transfers
If a provider stores data outside Canada, we use contractual and organisational safeguards appropriate to the risk, and only as needed to operate the store.
7. Your rights
You may request access to, or correction of, your personal information, and may withdraw consent where processing is based on consent (subject to legal or contractual restrictions).
Depending on your province, you may have additional privacy rights. You may also contact the Office of the Privacy Commissioner of Canada if you have a concern.
To exercise your rights, email info@shopzinoo.com.
8. Security
We use reasonable technical and organisational measures to protect personal data. No online transmission is completely secure.
9. Updates
We may update this policy from time to time. The latest version will always be on this page.
10. Contact
ShopZinoo, 23 Kimberley Ave, Toronto, ON M4E 2Z3, Canada.
Phone +1 416 709 2988. Email info@shopzinoo.com.
Hours: Monday–Friday, 9am–5pm (Eastern Time).