What does ShopZinoo sell?
ShopZinoo is an online store based in Toronto, Ontario. Browse shopzinoo.com for current products, pricing and availability.
Do you deliver across Canada?
Yes. We deliver across Canada from Toronto. Remote or restricted-access addresses may need a custom quote — see Delivery Areas and our Shipping Policy.
How long does shipping take?
We typically process orders in 1–2 business days. In-stock items usually dispatch within 3–7 business days after handling. Transit time depends on your region and carrier.
How do I cancel an order?
Email info@shopzinoo.com with your order number. Free cancel within 24 hours if the order has not shipped and custom production has not started. After that, a 3% fee may apply before dispatch. See Order Cancellation.
What is your return window?
Eligible unused stock products may be returned within 30 days of delivery with an RMA. Restocking and shipping fees may apply. See Returns & Refund Policy.
Can I exchange for another size or colour?
Yes on eligible items when stock allows. See Refund and Exchange Policy.
What if my order arrives damaged?
Report within 48 hours with photos to info@shopzinoo.com. See Damage & Defects Policy.
How do I contact you?
ShopZinoo, 23 Kimberley Ave, Toronto, ON M4E 2Z3, Canada.
Phone +1 416 709 2988. Email info@shopzinoo.com.
Hours: Monday–Friday, 9am–5pm (Eastern Time).